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Hatim Adenwala's avatar

Agree to the exit interview process & cannot be taken at face value unless you see a similar trend emerging from all EIs. Very true about spending a lot of time on getting quality feedback. But I feel that most companies are in a massive rush & see what they want to see.

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Sean Byrnes's avatar

It's true, the question is what they are rushing towards and whether they are going in the right direction without feedback to lead them.

Unfortunately most companies don't reward learning from feedback, they reward action for the sake of action. Motion is confused with progress.

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Hatim Adenwala's avatar

Agree with you. In my experience with companies, what they wish for & what they eventually end up doing are totally different things. Most of the times I have seen that it is a PR/image building exercise.

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Founders Radar's avatar

Your game plan on gathering feedback is solid, Sean.

In many ways, feedback is like data… It needs to be analyzed to extract meaningful insights. Just like you mentioned, if you collect enough feedback, those common themes become harder to ignore. Thanks for this great article man.

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