Analytics gives you an imperfect view of your customers.
As someone who has had some data analytics companies as clients, I must say Sean's point of view blew me away. Yes, customers are humans, after all, but we've reduced them to cold statistics. A thought-provoking piece.
good article
As someone who has had some data analytics companies as clients, I must say Sean's point of view blew me away. Yes, customers are humans, after all, but we've reduced them to cold statistics. A thought-provoking piece.
good article